The RISE Up training courses form a crucial part of the NRF Foundation's training and credentialing program. These courses equip individuals with essential employability skills that enable them to secure jobs and progress in the retail industry and other related fields. Each nationally accredited course offers unique benefits that are summarized below.
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For more information, kindly reach out to us at mari@retailmaine.org.
Learners will be able to:
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Define Industry Terms and recognize the retail cycle
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Identify the economic impact of retail
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Define and understand customer service and retail skills
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Understand various technology tools used in retail
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Learn industry career paths
Learners will be able to:
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Understand Omnichannel and purchase options
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Understand customer life cycles
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Assess and meet customer needs
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Execute sales and upselling
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Build a resume and then shine in the interview
Learners will be able to:
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Understand the full scope of store operations and running a retail environment.
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Utilize merchandising and marketing techniques
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Understand the retail profit model and competition
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Recognize retail policies, regulations & safety
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Plan a career in retail
Learners will be able to:
• Understand how goods flow through the supply chain
• Learn how warehouse/distribution/fulfillment centers are designed and operated
• Calculate and explain key performance metrics
• Demonstrate safety measures and techniques
• Explore skills for warehousing jobs and career paths
Learner will be able to:
​• Identify and manage customer conflict and disruptive behaviors
• Utilize strategies to acknowledge and manage emotions and feelings
• Understand warning signs and other factors contributing to conflict
• Recognize and apply effective communication skills
• Certificate Never Expires